1. Information We Collect
Kroolla gathers only voluntary information:
- Email address — when you sign up for guides or make purchases
- First name — optional, for email personalization
- Payment information — processed by Creem (card details are never stored on Kroolla servers)
Kroolla does not collect sensitive personal data, health records, or government identifiers.
2. How We Use Your Information
- Delivering guides and purchased products via email
- Sending educational and promotional content (unsubscribe always available)
- Processing and confirming purchases
- Improving website content and user experience
Kroolla does not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Third-Party Services
Trusted providers receive limited data for specific functions including email delivery, payment processing, hosting, and video streaming. Each provider is contractually bound to use your data only for the service they provide to Kroolla and in compliance with applicable privacy laws.
4. Cookies
The website uses minimal cookies necessary for basic functionality (such as remembering that you have opted in to receive a guide). Kroolla does not use tracking or advertising cookies.
5. Your Rights (GDPR)
Residents of the European Economic Area have rights including access, correction, erasure, marketing opt-out, and data portability. Requests sent to support@kroolla.com receive a response within 30 days.
6. Email Communications (CAN-SPAM / GDPR)
By submitting your email, you consent to receiving guides, educational content, and promotional emails from Kroolla. Every email includes a clear unsubscribe link.
7. FTC Disclosure
Kroolla sells self-help digital products. All testimonials and results shown represent individual experiences and are not typical or guaranteed outcomes.
8. Children's Privacy
Kroolla products are not directed to minors under 18 years of age. Kroolla does not knowingly collect personal information from children.
9. Data Retention
Email addresses remain on Kroolla mailing lists until you unsubscribe or request deletion. Purchase records are retained for up to 7 years to comply with tax and accounting requirements.
10. Changes to This Policy
Policy updates are posted on this page with a revised date. Continued use of the website after a policy update constitutes acceptance of the revised terms.
11. Contact
For privacy inquiries, contact support@kroolla.com.