Legal

Privacy Policy

Last updated: March 2026  ·  Kroolla (“we”, “us”, or “our”) operates kroolla.com

1. Information We Collect

We collect only the information you voluntarily provide:

  • Email address — when you sign up for our free guide or purchase a product
  • First name — optional, used to personalize emails
  • Payment information — processed entirely by Polar (we never see or store your card details)

We do not collect sensitive personal data, health records, or government identifiers.

2. How We Use Your Information

  • To deliver your free guide or purchased product via email
  • To send educational content and promotional emails about our products (you can unsubscribe at any time)
  • To process and confirm your purchase
  • To improve our website and content

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Third-Party Services

To operate this website, we work with trusted third-party service providers. These providers may receive limited personal data (such as your email address or IP address) solely to perform their designated functions — email delivery, payment processing, website hosting, and video streaming.

Each provider is contractually bound to use your data only for the service they provide to us and in compliance with applicable privacy laws. We do not authorize any provider to use your data for their own marketing purposes.

Your payment information is handled entirely by our payment processor and is never transmitted to or stored on our servers. All financial transactions are encrypted and processed in accordance with industry security standards.

If you have questions about which specific providers we use, you may contact us at support@kroolla.com.

4. Cookies

Our website uses minimal cookies necessary for basic functionality (e.g., session storage for the admin area). We do not use tracking cookies or third-party advertising cookies.

You can disable cookies in your browser settings at any time without affecting your ability to access our content.

5. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to access — request a copy of the data we hold about you
  • Right to correction — request correction of inaccurate data
  • Right to erasure — request deletion of your personal data
  • Right to object — opt out of marketing emails at any time via the unsubscribe link
  • Right to data portability — receive your data in a portable format

To exercise any of these rights, contact us at support@kroolla.com. We will respond within 30 days.

6. Email Communications (CAN-SPAM / GDPR)

By submitting your email address on our website, you consent to receive:

  • Delivery of your requested free guide
  • Educational emails about anxiety management
  • Occasional promotional emails about our products

Every email includes a clear unsubscribe link. You can opt out at any time with no consequence. We honor all unsubscribe requests promptly.

7. FTC Disclosure

Kroolla sells self-help digital products. We may earn revenue from product sales referenced on this website.

All testimonials and results shown represent individual experiences and are not typical. Results vary based on effort, experience, and other factors. We do not guarantee any specific outcome from using our products.

Our content is for educational purposes only and is not a substitute for professional medical or psychological advice.

8. Children's Privacy

Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Data Retention

We retain your email address in our mailing list until you unsubscribe or request deletion. Purchase records may be retained for up to 7 years for legal and accounting purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.

11. Contact

For any privacy-related questions or requests:

Kroolla
🌐 kroolla.com